Terms & Conditions

A 50% deposit is required to secure your booking
Full payment is required before or during your stay
No parties
No visitors unless permission is given from owners
No Shoes inside the house
Valuable items can be stored in the Safe Box within your room
If at all possible, noise levels should be kept to a minimum as a courtesy to other guests
Breakfast must be ordered the night before so that we can cook to requirements, and reduce unnecessary wastage

A deposit of 50% of the total cost is required when booking
If you need to cancel your booking, you must do so at least 4 weeks prior to your stay, where the full deposit will be refunded minus the transaction fee. If cancelling less than 4 weeks prior to your stay, there will be no refund.
Should we need to cancel your booking, we will inform you as soon as possible and issue a full refund of the deposit
Any nights cancelled due to delays on international flights, will be charged at full rate

We will not be held liable for any damage or injury that occurs throughout the property of Tu Guesthouse, unless it is due to an act of neglect by ourselves or our employees

All guests are given a key for their room plus an outside door key. The doors must be kept locked at all times. Any keys lost, guests will be charged £50 per replacement key.

Items found will be collected and kept safe in the main house for a period of up to one month from departure/check-out of the last day of booking
Items can be collected from us once identification of ownership has been confirmed
Items requested to be posted will be charged for the service

We reserve the right to seek compensation for any damage or breakages that occur due to neglect or malicious behaviour
Any and all damages or breakages must be reported

Tu Guesthouse is strictly non-smoking
Smoking is permitted outside of the property and not to occur within doorways or out of open windows
Please extinguish all cigarette ends correctly

© 2023 Tu Guesthouse